Free shipping for orders above $100, flat $15 fee for orders under $100.
Conditions above apply to international air shipping (products imported directly from Europe) and economy ground delivery in the continental United States (products stored in the U.S.). Please contact us for shipping to Hawaii and Alaska. Please note that orders cannot be shipped to P.O. boxes.
When will my order ship?
- In-stock orders shipped within 1 to 2 business days.
- Made-to-order items (Goyon-Chazeau flatware and servings sets) ship within two weeks. We will email you updates on the status of the fabrication of your order.
Kindly note that that we currently do not ship on Saturdays, Sundays and national holidays, and that orders placed on weekends or after 1pm CST on weekdays ship next business day.
How fast will my order ship?
If you select free or ground shipping, you will receive your order in 6-7 business days after it has shipped. If you select 2-day or 3-day shipping, you will receive your order two or three days after it has shipped.
We currently do not offer overnight delivery option. Should you need an urgent delivery, please do call @ 628 232-0800 or email us and we will do everything we can to meet your needs.
Can I track my order?
Yes! There is a number of ways to do that: by visiting our order tracking page, or by electing to receive text or email notifications when you check-out.
More questions on shipping?
Please visit our shipping FAQs page.